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Located in the heart of the city of Porto, Hotel Universal offers rooms with air conditioning and free WIFI access throughout the hotel, as well as a common area, bar and 24-hour reception. The property is about 250m from S.Bento Train Station, 400m from the famous Torre dos Clérigos and 600m from D. Luis I bridge. Guest rooms of Hotel Universal are equipped with a TV and private bathroom with a hairdryer and a shower or bathtub. Some rooms also have city views. In our hotel, all rooms have bed linen and towels. Continental breakfast it’s available every morning with us (extra cost) Our staff speaks several languages and is available to answer any questions you may have. You can also schedule transfers, cruises on the Douro River and many other activities in the city of Porto, including a short tourist route. Nearby we have several points of interest such as Ribeira Square (950m), Lello Bookshop (450), Oporto Coliseum (650m), Santa Catarina Street (950m), Oporto Catedral (650m), Majestic Café (500m) and many others. The nearest airport is Francisco Sá Carneiro Airport 16km away from Hotel Universal

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Porto, this hotel has an excellent location score of 9.5


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
3 single beds
2 single beds
and
1 double bed
1 double bed
or
2 single beds
2 single beds
1 single bed
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Guest reviews

Categories:

Staff
8.9
Facilities
7.3
Cleanliness
8.0
Comfort
7.8
Value for money
7.9
Location
9.5
Free WiFi
8.2
Low score for Porto
Select topics to read reviews:

See what guests loved the most:

  • Maria
    Singapore Singapore
    The hotel is walking distance to all tourist attraction. It is centrally located.
  • Yassin
    Italy Italy
    Very friendly staff,besides the weird smell in the room,everything was perfect!
  • William
    United Kingdom United Kingdom
    Really friendly staff, good communication, good location

Hotel surroundings

Facilities of Hotel Universal

Most popular facilities
  • Parking
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Lift
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linen
  • Wardrobe or closet
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Billiards
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs € 11 per day.
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Heating
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
Accessibility
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
Languages spoken
  • English
  • Spanish
  • French
  • Italian
  • Portuguese

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Hotel Universal takes special requests - add in the next step!

Check-in

From 14:00 to 23:30

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 05:00 to 11:30

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may be applicable.

Maestro Mastercard Visa Cash Bankcard Hotel Universal accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that the reception is located on the 1st floor and can be reached by stairs (27 steps). A platform is available for disabled visitors, but not for luggage.

Pets are welcome, but restrictions and fees apply, it is mandatory to contact hotel.

Please inform staff upon booking if your expected time of arrival should be later than 20:00.

Please note that for reservations for 5 or more rooms, a non-refundable prepayment is mandatory, equivalent to the first night and/or 25% of the total rate.

It is mandatory to present a vaccination card or COVID19 test upon check in. Please contact hotel if you have any further questions.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.

License number: 3727

FAQs about Hotel Universal

  • Hotel Universal is 350 yards from the centre of Porto. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Hotel Universal may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Hotel Universal is from 14:00, and check-out is until 11:30.

  • Hotel Universal offers the following activities / services (charges may apply):

    • Billiards

  • Room options at Hotel Universal include:

    • Twin/Double
    • Triple
    • Quadruple
    • Twin
    • Double
    • Single